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Platform Training



Overview of the Platform

Introductory tour of the Microcasting Platform.


Microcast

All Levels

Creating a Microcast

In this comprehensive micro casting training course, led by industry expert Ken Burke, participants will learn how to create and integrate a micro cast—a focused educational module consisting of a single, potent video—into their learning management system. Ken emphasizes the simplicity and efficiency of micro casts, making it an ideal tool for salespeople, customer success managers, trainers, and other professionals who seek to deliver targeted information rapidly. The course promises to guide learners step-by-step through the entire creation process, from planning and recording to uploading and optimizing content, ensuring both visibility in the system and attention to learner requirements. The course not only delves into the technical aspects of creating a micro cast but also covers important navigational and descriptive elements that enhance learner engagement. Ken illustrates how to effectively use headlines, descriptions, and metadata to captivate an audience, as well as how to add content to support different learning styles, from visual to text-based learners. With the inclusion of advanced features like access groups and calls to action, the course concludes by showing users how these micro casts can be made searchable and integrated into broader educational programs or marketing strategies. This practical training is a valuable resource for anyone looking to create concise, impactful learning content that can be easily accessed and utilized in today's fast-paced environment.


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Creating a Course

Welcome to our training video on creating a course using Microcasting, our micro casting platform. In this comprehensive tutorial, we'll guide you through the step-by-step process of course creation, ensuring that you have all the necessary information to effectively create and manage your courses. First, we'll introduce you to the Microcasting interface and its key elements: micro casts, courses, and programs. Micro casts are individual videos that convey specific points, while courses offer a more extensive range of features, including lessons, quizzes, and interactive elements. Programs are collections of courses, and we'll cover them in a separate training video. Upon accessing the Microcasting system, you'll be greeted by the index screen, which displays all your items. You can easily search for specific courses and use filters to customize your view. The interface also provides convenient options for course deletion, viewing, and cloning, enabling efficient course management. Next, we'll delve into the course creation process by exploring the course editor. Here, you'll input the metadata for your course, such as the course name, headline, description, and learning objectives. We'll emphasize the importance of action-oriented course names and captivating headlines for effective marketing. To streamline the process of filling in course details, we'll introduce the metadata worksheet. You can choose to manually enter the information or copy and paste it from a separate document. We'll discuss the significance of concise and informative descriptions, as well as provide guidance on structuring your learning objectives effectively. Additionally, we'll cover the uploading of course images, recommending an ideal size of 2400 by 600 pixels for compatibility across different platforms. We'll briefly touch upon the course tagging system, which helps with internal search and organization within the Microcasting platform. Throughout the training, we want to assure you that while the interface may undergo updates and improvements, our training videos are regularly updated to reflect any changes. We'll also mention additional functionalities of the system, such as the library feature, which will be covered in a separate video. By the end of this training, you'll have the knowledge and skills to create compelling courses using Microcasting. So let's dive in and begin your journey towards creating the perfect online course.


Microcast

All Levels

How to Use the Portal Designer - The Basics

Ken Burke introduces the portal designer, described as a content management system (CMS) integral for designing website pages. He outlines that the course will be divided into multiple lessons for manageability, starting with basic to moderate features, while advanced features will be covered in a subsequent lesson. Ken explains that under the "portal" tab, users can access the portal designer, which is broken up into four main sections: "pages," "groups," "landing pages," and "delivery pages." Each section deals with different aspects of site content, including automatically generated category pages, hidden categories for things like landing pages, and templates for courses, documents, and other content types. Ken also mentions the "accounts" and "e-commerce" sections, as well as the templating system that allows for customization of pages. Ken proceeds with a hands-on demonstration, showing how to create and assign templates to pages and how to use widgets, the building blocks of the portal's pages. He introduces the "property" tabs that control widget behavior and highlights the use of padding, margins, and background options for customization. Ken covers adding rich text, working with headers, and adjusting settings for mobile display optimization. Various widgets are also discussed, including feature cards, carousels, and HTML placeholders, highlighting their use for creating dynamic and engaging pages. Lastly, Ken previews the advanced course, hinting at topics like creating complex headers, detailed page layouts with rows and columns, and more intricate customization options. He encourages experimentation and assures users that more complicated tasks will be covered in the advanced lessons. The lesson emphasizes saving work frequently to avoid loss and concludes by inviting questions and feedback.


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All Levels

Creating SEO & User Friendly URLs

The explanation video introduces a new SEO-friendly URL feature from micro-casting designed to improve SEO optimization by providing search engine-friendly, keyword-rich URL structures. The feature enhances URL readability and user-friendliness. Key points from the video include: - The new feature optimizes URLs for all types of pages, including categories, subcategories, courses, and documents, without altering existing URLs. - Old URLs will still function, ensuring no broken links. - When a page is saved or created, an optimized URL is automatically generated based on the page's name. - Users have the option to customize the "slug" or the last part of the URL through the override feature in the page details tab. - To trigger the creation of a new slug, users can make a minor edit, such as adding a space in a field and then saving the page. - The new URL structure follows industry standards, using hyphens instead of spaces, aligning with search engines' preferences. - Refreshing your browser may be necessary to see changes immediately, as new users would experience them. - The speaker demonstrates changing slugs for both category pages and landing pages, emphasizing the ease of customization. - The system smartly remembers old slugs even when new ones are created. The presenter emphasizes that this SEO-friendly URL feature will help improve search engine rankings, make URLs simpler for users to type and remember, and ultimately benefit the site's user experience and visibility.


Microcast

Beginner

AI-Assisted Course Creator

Elevate your video and course content creation effortlessly with the Microcasting Customer Experience Platform. Designed for swift, high-quality content production, our platform is not just a creator but a direct delivery system, putting freshly crafted content in your customers' hands almost instantly. At the heart of our platform lies advanced AI integration, revolutionizing every facet of video and course creation and reshaping every customer interaction. Our intuitive AI content creator springs into action with just a few inputs from you. It kickstarts the process by generating a variety of topic titles and descriptions, offering you a plethora of choices for your project's direction. Once you select a topic, our AI engine meticulously crafts a detailed outline for your video or course, ready for your review and tweaks. After you've fine-tuned the outline, our platform proceeds to generate a comprehensive script for each segment or lesson. The creation process is versatile – you can opt for AI-generated talking heads, dynamic slides and graphics, or use the script to record your own videos.


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My Documents - Use Cases

Ken Burke introduces a comprehensive feature of the Microcasting platform known as "Documents," which is seamlessly integrated throughout the customer, partner, and prospect experience, enhancing the overall functionality of the platform. The new feature allows users to access "my documents," assign documents to learning boards, and display them in various formats across the system, enabling an integrated and efficient document management system. Ken promises that this feature will be a valuable addition that users would want to leverage. Throughout the demo, he showcases the front end of the documents feature, illustrating multiple use cases that demonstrate how documents can be embedded into any section of their widgets, used within courses, interspersed in carousels, and have their types, thumbnails, and publication dates auto-identified and updated by the system. Ken goes on to explain additional functionalities, including how documents can be incorporated into courses, assigned to individuals, and displayed in resource centers with categories and subcategories. The AI system can summarize documents, extract key points, and even read the contents in multiple formats. He also highlights the capability of tracking document interactions, such as views and reads, and introduces upcoming features such as download tracking. The video concludes with steps on how to assign documents to specific users and ensure they appear in the user's "my documents" section, emphasizing the ease and flexibility of the document management system. For more detailed instructions on the backend setup and management of documents, Ken directs viewers to a separate training video within their portal.


Microcast

All Levels

Creating a Program

This course is designed to guide learners through the process of creating and structuring comprehensive educational programs by leveraging existing course materials and adding unique learning elements. Participants will gain a clear understanding of how to assemble microcasts, courses, videos, audio files, articles, downloads, quizzes, and knowledge checks into a cohesive and engaging program. The training emphasizes the importance of connecting related courses to offer a more in-depth learning experience and covers the nuances of program length, certification options, and the creation of introductory and concluding segments to enhance the educational journey. Throughout the course, learners will also become familiar with the administrative application for programs, understanding how to use section headers to organize content effectively and the significance of program metadata such as tags, learning objectives, and instructor profiles. The program offers practical tips on defining access rules, setting appropriate pricing, and choosing between gated and ungated content delivery. By the end of this course, participants will be equipped with the skills to create a well-structured, marketable educational program that caters to various learning levels, culminating with a prompt to apply their newfound knowledge in building their program.


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All Levels

Creating Discussion Groups

In this comprehensive training video, Ken Burke introduces viewers to the exciting new feature of discussion groups, also referred to as the social widget within their platform. He begins by outlining the essentials for access: if users don't see the discussion groups tab on their interface upon signing in, they are instructed to reach out for activation, which is a simple backend switch-flip away. Burke enthusiastically delves into the creation and management of discussion topics, explaining the flexibility offered through auto-approval settings and manual admin approvals for posts. He demonstrates how users can initiate and respond to discussions, brilliantly showing the ease of administration from both the backend and user-facing end. The feature accommodates a range of uses, from linking groups to single or multiple courses to serving as a standalone discussion page with the help of widgets. Burke further illustrates the process of assigning discussion groups to various courses and programs, emphasizing how this can foster community and streamline conversation across related content. The tutorial covers admin capabilities in detail, including how authorized personnel can approve posts and utilize the search function for efficient moderation. As an added bonus, Burke provides valuable tips for power users, such as how to create a dedicated discussion page using widgets and categories, and subsequently link it throughout the platform or externally. By the end of the session, viewers have been given a thorough rundown of the feature's functionality, and are invited to contribute suggestions for future enhancements, highlighting the platform's commitment to user feedback and continuous improvement.


Microcast

All Levels

Creating Learning Boards

In this training session, Ken Burke demonstrates how to create personalized learning boards. Learning boards provide a customized experience for users, allowing them to connect with the system. Ken explains that learning boards can be accessed through the "My Learnings" button or the "Learning Boards" tab. He compares learning boards to Netflix's home screen, with stacked carousels that can be scrolled horizontally. Users can select and order the carousels, including custom ones and predefined groups. Ken proceeds to show how to create an account using the self-service approach and explains the process of adding category groups and learning board groups to the learning board. He concludes by highlighting the benefits of learning boards and encourages users to explore this feature.


Microcast

All Levels

Buidling a Quiz / Exam

Ken Burke is demonstrating the functionality of creating quizzes and exams in a system. He explains the process of adding a quiz as a learning element, providing a name and uploading an image. He also highlights the options for setting instructions, passing percentage, time limit, number of retakes, and randomized quiz questions. He discusses the different types of quiz questions available, including multiple choice, multi-response, and fill in the blank. He demonstrates the quiz creation process and showcases how the quiz appears on the front end with the timer, random order questions, and scoring. He concludes by mentioning that the quiz engine is constantly being improved.


Microcast

All Levels

Setting Up Stripe for Microcasting

The video tutorial guides viewers through setting up Stripe for a micro-casting system, focusing on securely managing and integrating API keys. It begins with logging into Stripe and ensuring the account is in live mode. The tutorial then explains how to locate the API keys section to manage the publishable and secret keys, emphasizing the importance of the secret key's security and recommending methods to securely share it for integration purposes. The creation and safe storage of a new secret key specific to the micro-casting system are detailed, including steps for integration within the micro-casting admin system or through secure communication with the presenter. The tutorial highlights security precautions throughout the process and concludes with an offer of support assistance, ensuring a secure and successful Stripe setup for transaction management.


Microcast

All Levels

DNS Setup for GoDaddy

The video provides a step-by-step guide on entering DNS records on GoDaddy, focusing on the CNAME records. Here is a summary of the process outlined: 1. **Accessing DNS Settings:** - On the GoDaddy homepage, access DNS settings through "my products" under your account name or through "Quick Links" under "My Account". - Look for the DNS Management screen where you can view and manage your domain names. 2. **Adding CNAME Records:** - Click "Add More Records" and select "CNAME". - Enter the name and value for the CNAME record, ignoring TTL (Time to Live) values. - Click "Save" to update the record. A verification step may be required, where you'll receive a text or email with a code to input. 3. **Special Mail Records (DKIM):** - Add a mail record by selecting CNAME and following similar steps. If prompted to override, select "Yes". 4. **Domain Name Forwarding:** - If using root domains that require it, set up forwarding from the root domain to the "www" version of the domain. This is only necessary if specified. The video emphasizes that GoDaddy's interface may change, so steps may vary slightly over time. Viewers are advised to follow specific instructions as provided by the video creator.


Microcast

Beginner



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